Pre-order status 

What does the order status pre-order mean

 

Pre-orders allow you to reserve specially marked products that are not yet delivered to our warehouse or have not yet finished the manufacturing process. for our products that go into  Pre-orders, we will disclose an estimated shipping date that are subject to change. Don't Worry, our main goal is to get your product to you as fast as possible! 

2/1


Thanks for looking at the next batch sale update! It looks like the boards are on the right track to arrive within 8 weeks of your order date!




2/8


All the boards are right on track to arrive in March! They are currently 75% manufactured! We are just waiting on some key components that are being made overseas!




2/15


We got confirmation last night that the our components will be finished manufacturing at the end of Februrary! Once it is shipped, it should take 20-25 days to sea ship and then a day or two for us to finish our manufacturing process and packaging! This puts our estimated delivery at the end of March.




3/15


Due to port congestion, the ship with key components for both LT and the Doggface x Lux boards were delayed. Originally, the ship planned to depart on February 26th, but due to the delay it just departed at the port this week! If everything goes smoothly, the components should arrive within three weeks! We are stoked to get the boards out to you as soon as possible!




4/5


The ship is in transit with all the components! We got confirmation that the ship is arriving at the port on the 11th of this month! Once the components are unloaded from the ship, it should take less than 7 days to arrive at our light manufacturing space. The Lux team is committed to having the units batched and shipped out in one business day or less. Thank you for your patience and we are stoked to get you on a Lux Board!




4/12


The Lux Team has amazing news! The ship with the key components has arrived to US waters! It is currernly sitting outside the port in Los Angeles, CA waiting to be unloaded. Here is what this means for your Pre-order: As soon as the components are unloaded they will be shipped strait to our light manufacturing space! The transit should take 5-7 days and then we will get your order shipped out within a day of it arriving! I want to thank you for all your patience and understanding. We are so excited to get you on one of our extrodinary Lux LT electric longboards! Thank you!




4/26


We got some great news:

The key components have been unloaded from the ship! This is HUGE news under the current circumstances. The ports have been overwhelmed since the Suez Canal blockage created unprecedented delays.

I got notifications on Friday, the 23rd that the container is currently being inspected by customs and should be released within the next couple of days!

What this means for you:

We should be able to ship the boards out by the end of this week or the beginning of next week!

THANK YOU for your patience and understanding! We are so excited to get you your board!

Thanks,

Weston Smith

CEO/ Founder





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